Case Study

How we turned a four-week manual process into a system that recovered £1.2M — and now runs itself.

Client

Olive Communications

Industry

Cloud managed services

Timeline

6 weeks

Year one value

£1.5M

The situation

A process that worked at half the scale.

Every month, Olive's finance team spent four weeks reconciling financial data by hand. Not junior analysts — financial directors. Matching records across spreadsheets, cross-referencing partner billing, producing reports that were already out of date by the time anyone read them.


The process worked when the business was smaller. At this scale, it was costing them in ways they couldn't even see.


Buried inside that manual process was £1.2M in revenue that partners owed Olive — money that had gone unrecovered because the data was too fragmented and the process too slow to catch it. Nobody knew it was there until we built the system that found it.


Leadership knew the process was broken. They didn't have the internal capability to fix it — and the off-the-shelf tools they'd looked at didn't fit how their finance team actually worked.

How we worked

Started with the business, not the technology.

Every month, Olive's finance team spent four weeks reconciling financial data by hand. Not junior analysts — financial directors. Matching records across spreadsheets, cross-referencing partner billing, producing reports that were already out of date by the time anyone read them.


The process worked when the business was smaller. At this scale, it was costing them in ways they couldn't even see.


Buried inside that manual process was £1.2M in revenue that partners owed Olive — money that had gone unrecovered because the data was too fragmented and the process too slow to catch it. Nobody knew it was there until we built the system that found it.


Leadership knew the process was broken. They didn't have the internal capability to fix it — and the off-the-shelf tools they'd looked at didn't fit how their finance team actually worked.

Automated financial reconciliation

The entire matching process, codified and automated. What took four weeks of senior finance time now runs at the click of a button.

Central data platform

One source of truth that ingests, transforms, and structures everything the finance team needs. Not fifteen spreadsheets. One system.

Revenue tracking

The system identified £1.2M in unrecovered partner revenue within six weeks. It now tracks discrepancies autonomously as they happen.

Analytical layers & interface

Visibility into patterns, anomalies, and commercial opportunities that were invisible when everything was manual. A visual front end designed for the finance team, used every day without technical support.

The results

What the system delivered.

£1.2M

Revenue recovered from partners.

£300K

Saved annually from automated processes.

£1.5M

Total value delivered in year one.

1 Click

Replaced four weeks of manual reconciliation.

6 Weeks

From first conversation to working system.

The £1.2M wasn't a projection. It was real revenue that partners owed Olive — money that had gone unrecovered because the manual process simply couldn't catch it. The system found it in its first six weeks. It now identifies discrepancies automatically as they arise.


The £300k annual saving comes from eliminating the manual reconciliation process entirely — four weeks of senior finance time, every month, returned to work that actually needs a human.

Client feedback
Sound familiar?

If your team is spending days on manual processes that follow clear rules — this is what it looks like when you fix it properly.

Not another tool bolted on. Not a workaround. A system built around your actual process, owned outright, that pays for itself and runs itself.